A Debt Recovery Analyst position in the United States offers a promising career in financial analysis, communication, and regulatory compliance within the debt recovery sector. This Debt Recovery Analyst Job Opening in USA is ideal for individuals with experience in financial analysis, strong communication skills, and a passion for helping organizations recover outstanding debts.
In this article, we’ll delve into the essential details of this job opening, including responsibilities, qualifications, benefits, and application process.
Job Overview of Debt Recovery Analyst Job Opening in USA
The Debt Recovery Analyst role primarily focuses on managing debt cases, ensuring adherence to policy regulations, and collaborating with various departments to achieve successful debt recovery. As an analyst, you would interpret policies and handle sensitive debt cases that require communication with clients and third-party organizations. This position is also suitable for bilingual individuals, specifically those fluent in both English and Spanish, as it involves handling cases in multiple languages to cater to a diverse clientele.
Key Responsibilities
A Debt Recovery Analyst’s primary duties involve several important tasks:
- Debt Case Management and Analysis: Handling and evaluating debt recovery cases, analyzing financial documents, and utilizing case management tools are core parts of this role. You will be expected to work with financial statements, hardship letters, and tax documents to evaluate a debtor’s financial situation accurately.
- Policy Interpretation: Analysts are required to interpret and apply various debt recovery policies and regulations. This ensures that debt recovery processes align with the agency’s operational and legal standards.
- Communication and Customer Service: Communicating with debtors, legal representatives, and third parties effectively is crucial. You will be expected to handle inbound and outbound calls, including relay calls, and engage in written correspondence to resolve debts professionally.
- Bilingual Proficiency: Being able to read, write, and speak in both English and Spanish is mandatory for this role. You will need to translate and communicate important financial information clearly to assist Spanish-speaking clients.
- Data Analysis and Research: Analysts often need to review records within systems like the Fiscal Service Operational Record Management System (FORMS) and Cross-Servicing applications to assess a debtor’s financial status accurately. Familiarity with tools like the Department of Justice (DOJ) guidelines and ability-to-pay calculators is beneficial.
- Problem Solving: The role includes recommending solutions for process improvements, addressing procedural issues, and ensuring accurate analysis for effective debt collection.
Job Location and Type
The Debt Recovery Analyst position is a full-time role based in Birmingham, Alabama. The job is open to both civilians and military applicants and is classified as a public trust position, which requires background checks due to its sensitive nature.
Qualifications
To be eligible for the Debt Recovery Analyst position, candidates must meet specific qualifications:
Experience:
- A minimum of one year of specialized experience at the GS-07 federal level or equivalent. This experience should involve providing customer service, analyzing financial documents, and utilizing call-tracking software.
- Relevant experience includes working in a call center or similar environment focused on debt collection and financial analysis.
Educational Background:
- A master’s degree or equivalent graduate education is preferred. Alternative qualifications include a Juris Doctor (J.D.) degree, a Doctor of Law, or two years of graduate-level education in a relevant field.
- A combination of education and experience can also fulfill the requirements if they collectively meet the 100% qualification threshold.
Skills:
- Knowledge of test-driven development and call center operations is beneficial.
- Analytical, customer service, and bilingual communication skills are critical.
- Familiarity with various financial tools and systems, such as DOJ guidelines and FORMS, is advantageous.
Language Proficiency:
- Fluency in Spanish and English is essential, as the role requires translating and interpreting complex financial data for Spanish-speaking clients.
Additional Requirements
Candidates must meet several conditions of employment, including:
- Background Check: A thorough background investigation is necessary for this public trust position, along with periodic reinvestigation every five years.
- Direct Deposit: All employees must have their salary directly deposited into a financial institution of their choice.
- Selective Service Registration: Male applicants born after December 31, 1959, must be registered with the Selective Service System.
- Personal Identity Verification: This includes providing two forms of identification upon employment and verifying eligibility to work in the U.S.
Compensation and Benefits
The Debt Recovery Analyst position offers a competitive salary range of $60,526 – $80,071 per year, depending on experience and qualifications. Employees enjoy a comprehensive benefits package, which includes:
- Health Insurance: Options for health insurance with up to 75% premium coverage and no waiting periods, covering pre-existing conditions.
- Flexible Schedule: Opportunities for telework and flexible work schedules, providing a balance between professional and personal life.
- Paid Holidays and Leave: Eleven paid holidays, along with 13 to 26 days of annual vacation, and 13 days of sick leave each year.
- Retirement Benefits: A federal retirement plan with employer-matching contributions.
- Professional Growth: Employees are encouraged to advance their careers with continuous learning opportunities.
Application Process
To apply for the Debt Recovery Analyst role, applicants must complete an online application process, including a questionnaire and assessments. Here are the main steps:
- Online Application: Start by filling out the initial application and answering questions related to your qualifications.
- Document Submission: Attach your resume, educational transcripts, and other required documents to the application.
- Assessment Completion: After applying, you may be asked to complete an online assessment within a specified time frame.
- Veterans’ Preference: Veterans’ preference applies, placing qualified veterans at the top of their respective categories.
Application link
https://www.usajobs.gov/job/815870700
Evaluation Criteria
Applicants will be assessed based on their education, experience, and skills, with special consideration for bilingual abilities. Key competencies include:
- Communication and Customer Service: Your ability to handle client interactions professionally.
- Technical Skills: Knowledge of call tracking and debt recovery tools.
- Analytical and Decision-Making Skills: Evaluating financial data to make informed recommendations.
- Attention to Detail: Ensuring accuracy in debt analysis and case documentation.
Your responses in the application questionnaire should reflect your experience accurately. Overstating qualifications could result in disqualification, while cheating on assessments may also lead to removal from consideration.
Federal Employment Benefits and Reasonable Accommodations
Federal employment provides a generous benefits package, including health and retirement benefits that may continue post-retirement. The role also provides reasonable accommodations for applicants with disabilities in line with the Rehabilitation Act and ADA. Applicants needing accommodations must submit the appropriate documentation with their application.
Conclusion
The Debt Recovery Analyst Job Opening in USA offers a rewarding career for bilingual professionals with expertise in debt recovery, financial analysis, and customer service. This position is ideal for people who want to have a big influence in the debt management industry while taking advantage of the perks of working for the federal government. It offers a competitive pay, extensive benefits, and chances for professional advancement.
CHECK THESE OUT:
Steward Job Opening at Park Hyatt Chicago – Chicago, IL
Registered Nurse job with Visa Sponsorship in USA
Communications Agent Job with Visa Sponsorship in USA
Security Guard Jobs in the USA with Visa Sponsorship