If you need to get in touch with Sterling Bank’s customer service, there are a few different ways you can do so. Whether you prefer to speak on the phone, send an email, or connect through social media, there are a variety of options available to help you get the assistance you need. In this guide, we’ll go over the different contact methods available and provide some tips on how to contact Sterling Bank’s customer service team effectively.
How to Contact Sterling Bank Customer Service
Leading financial company Sterling Bank recognizes the value of offering top-notch customer service. They have put in place several channels so that clients can readily get in touch with their committed customer support staff. Sterling Bank guarantees that you can contact them and receive timely assistance with any questions you may have regarding your account, online banking, or any other banking services. The various methods to get in touch with Sterling Bank customer service will be discussed in this article.
Phone Support
Making a phone call is among the easiest ways to contact Sterling Bank customer service. Calling 1-800-944-BANK (2265) will put you in direct contact with a customer service agent who will answer any questions you may have. The phone support is open during regular business hours, so you can be sure to get help when you need it.
Email Support
Email support is available from Sterling Bank if that’s how you prefer to communicate. To get in touch with a particular department, you can send them an email. Provide as much information as you can, including specifics, when answering questions regarding banking, investment services, or mortgage servicing. All email requests will receive a response from Sterling Bank by the following business day. Go to the Sterling Bank Department Contacts page to find the right email address for your inquiry.
Social Media
Apart from conventional means of communication, Sterling Bank also keeps up a dynamic online presence on social media sites like Facebook, LinkedIn, and Twitter. You can keep up with the most recent information, promotions, and announcements from the bank by subscribing to their official social media accounts. Even though social media platforms might not be designed for instant customer service. Sterling Bank frequently answers questions and addresses issues brought up by customers on these platforms. Sterling Bank has several social media handles. You can find them on the following platforms:
- Facebook: @SterlingBankNigeria
- Twitter: @Sterling_Bankng
- Instagram: @sterlingbank
- LinkedIn: Sterling Bank Plc
Online form
On their website, Sterling Bank offers an online form that you can use to share your thoughts, queries, or worries. You must complete this form completely, including choosing the department you want to get in touch with from the dropdown menu. Sterling Bank guarantees that your message and information will be processed and responded to by the following business day. Go to the Sterling Bank Department Contacts page to access the online form.
Sterling Bank’s official website: https://www.sterlingbank.com/customer-service
Branch Support
For assistance, clients who would rather speak with someone in person should go to the closest Sterling Bank location. The branch support team is made up of committed customer service agents who are available to help you with any inquiries regarding deposit accounts and online banking. They strive to offer a simple and convenient banking experience and are open during regular business hours. Go to the Sterling Bank Branch Support page to locate a branch in your area.
Conclusion
In conclusion, Sterling Bank offers a variety of options for customers to get in touch with their customer service team. Whether it’s through phone support, email, social media, online form, or visiting a branch, there are different ways to get the assistance you need. When you reach out to Sterling Bank’s customer service team, make sure to provide as much information as possible to help them address your inquiry effectively. With their commitment to top-notch customer service, you can be assured that Sterling Bank will provide timely assistance and support to help you with your banking needs.
Frequently Asked Questions
What is the email address for Sterling Bank customer service?
The email address for Sterling Bank customer service varies depending on the department you need to contact. You can find the appropriate email address on the Sterling Bank Department Contacts page.
What social media platforms does Sterling Bank have a presence on?
Sterling Bank has a presence on Facebook, Twitter, Instagram, and LinkedIn.
Does Sterling Bank have an online form for customer service inquiries?
Yes, Sterling Bank offers an online form for customers to submit inquiries. You can access the form on the Sterling Bank Department Contacts page.
Can I visit a Sterling Bank branch for customer service assistance?
Yes, Sterling Bank has branch support available for customers who prefer to speak with someone in person. You can locate a branch in your area on the Sterling Bank Branch Support page.
When can I expect a response from Sterling Bank customer service?
Sterling Bank guarantees a response to all customer inquiries within the following business day.
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